Please check the list below to see if you own one of the affected models. Click on the model number to download an instruction booklet if required
These appliances are designed for cooking purposes only and must NOT be used as a space heater, or for any other purpose.
When the grill burner is on, the grill door must always be in the open position. If the grill is operated with the grill door closed, the air supply to the grill burner is restricted which can cause extremely dangerous levels of carbon monoxide to be produced which can pose a very serious risk to health.
If you own or use any of the models shown above, please call us on:
Our customer care centre is open from 8am to 8pm, Monday to Friday, and 10am to 4pm Saturday and Sunday.
We will then arrange to carry out a free modification to your product to remove any risk
When calling please have your full model number and serial number to hand - these can be found on the rating plate at the bottom front edge of the appliance (see details right).